What are your prices?

A 60 min appointment is £58

A 90 Minute appointment is £88

A 120 minute appointment is £108

Please note that the appointment times include getting ready for your appointment, and getting dressed again.

What methods of payment do you accept

You can pay by Stripe at the time of booking your appointment, I have a Paypal keypad if paying on the day. It accepts contactless by phone with no limit, as well as manual.

What is your cancellation policy?

If you cancel within 24 hours of your appointment time, regardless or prepaid/gift voucher/ or an existing client, payment will be due for the time.

You can reschedule your appointment on the reminder email, if you are using your phone you’ll need to scroll down to see the option.

Oh oh! I’m running late!

Email me on info@elizabethbandeen.co.uk to let me know!

Why can’t I find a phone number on your website?

Bams. That’s it. Bams. It filters them out.

I am a female massage therapist, and unfortunately I used to get phone calls that I did not want, and now I don’t.

Can I visit if I’m feeling a bit flu like?

I have an air purifier with a HEPA filter in my room, so even during your visit, the air will be getting purified. We did this June 2020. Ahead of the game.

It’s bloody horrible that every now and again, we are still getting bouts and clusters of people catching Covid or a really bad cold, please don’t visit if you suspect you may have either, or someone in your household has contracted it.

Massage can actually make you feel sick as a dog if you are fighting off any kind of virus. Getting a massage when your immune system is already working overtime coulc make you feel a lot worse. Please don’t visit me if you are experiencing symptoms below the neck.

I’m breastfeeding, can I still come in?

Yes you can! I would be delighted to ease off your neck and shoulders from carrying around your new baby. If chilcare is a problem you are very welcome to come in with your baby in a pram or carseat, if you think they would settle. This has to be time for you too!

How do I get to The Glasgow Treatment Rooms?

Plan in advance. Glasgow city centre has 2 train stations, and the subway. All within a 5 minute walk of my location.

If you do drive, you can park at Buchanan Galleries shopping centre and walk down the hill, OR my favourite is to head to a subway park and ride (Shields Road) and you can park as well as get a return ticket for £7.70 with no time limit on your stay. Whatever you decide, planning ahead is a good idea.

Number 34 West George Street is the doorway to the right of Cafe Nero if you are facing it. Take the lift to the 2nd floor - The Glasgow Treatment Rooms

Can I book an appointment as a present?

Please don’t. Just please don’t.

At the time of writing, I have just had a no show client for exactly this reason. Someone has booked their Mum in for a treat, and they are no where to be seen. I have been downstairs to other floors looking for them, and also down to street level to see if anyone looks lost (I’m good at spotting this).

It’s not fair to the person booked in, as they obviously had no idea where they were going, and I have been up and down the stairs about 3 times. So, gonnae no.

What happens when I arrive at The Glasgow Treatment Rooms?

We used to have a system where a client presses a button that makes a light come on in my room to alert me to your presence. I know its all a bit Father Dougall but DON’T PRESS THE BUTTON! This is to limit the amount of touch points a client comes into contact with during their visit.

I will come out to the waiting area at your appointment time. I have about 15 minutes between appointments to reset my room and update notes, and also look at the notes of who is due in next.

What happens during my appointment?

Before we start, I will go through your consultation form with you, plan out what we need to address in terms of your physical discomfort or stress you are experiencing, then I step out of the room to let you get ready. I have a safe sanitised space for you to place your belongings. Everything in my room has been wiped down after every client. The chair you sit on, my desk, all work surfaces, the coat hook, everything!

At the end of the treatment, I will again step out to let you get dressed.

For a 1 hour massage appointment you can expect 50-55 minutes of bodywork.

What will happen on my first visit?

During a first visit, I need to go through your consultation form with you, and ask any relevant questions to that we both have a clear picture of the discomfort you are experiencing and how I plan to help you.

I try to get my clients onto the massage table as quickly as possible. I may need to chat with you for a bit longer on a first visit if we are dealing with a persistent problem or an injury, but subsequent visits may mean I can shorten the amount of time we talk before your massage, as I know your history. Sometimes my job is like being part detective/part massage therapist.

Do you sell gift vouchers?

Yes I do!

If you visit the SHOP page of my website (menu is top right) you can buy a 60 minute appointment as a gift voucher which you can then digitally pass on to the lucky recipient.

I would like a sports/remedial massage, but can’t see it listed?

The reason I don’t list them separately is because it can confuse clients, not knowing which one to ask for. I don’t need advance notice on this as you are an individual, and so is your treatment. What could feel like deep tissue massage to one person, may feel like a skin polish to another.

Whatever the reason for your visit, be it an injury, just a maintenance massage, or you have been competing and need to relieve aching muscles, we talk briefly beforehand, going through your consultation form, and take it from there.

Your appointment is YOUR appointment, and it’s super important you feel like you get what you need. I want to reach that sweet spot between not making you feel like you have been beaten up, but also, that you feel that that you have had a massage and not just a skin polish.

What happens when it’s time for me to get ready for my massage?

I will ask you to go down to level of undress that you feel comfortable with, and I will ask you to lie on the massage table under the top sheet, I will guide you through this step so that you feel totally comfortable about what happens, and I will step out of the room to allow you to get ready.

You will be completely covered up, and I only expose the part I am working on, for example, working on one leg, I will keep the other covered up. I will always tell you what I am doing and why.

By the way, my massage table is heated. I once had a massage when I was lying on the table under towels and I was so so cold! I only do for my clients what I like to get done myself.

I don’t feel comfortable lying face down on a massage couch, is this a problem?

Nope.

I am very used to treating clients in a side lying position, and sometimes it enables me to get deeper into hips and shoulders if need be. If you are a woman, and have possibly had breast surgery, or you breasts are sore lying face down, I can give you a pillow to lie on for extra support. Please just mention it, and I can adapt.

How often should I get a massage?

That depends entirely on you! If I am working through an injury or a problem with you, I may make a suggestion of when to return. Sometimes, 2 visits close together can literally knock the problem on the head, and then you can leave it for a few months afterwards. It is all very individual.

If you are a corporate athlete, my suggestion is that if you are not dealing with an injury, checking in for massage between 3-4 times a year might be good for you.

Will you be able to make a diagnosis?

In short, no!

Massage therapists are not allowed to diagnose, it is totally outwith my remit, I can give you a best guess as to what is wrong for example ‘I think your neck pain is possibly due to tension between your shoulder blades’ when I am working on you, but diagnosing conditions is something I don’t do. Your GP should always be a first port of call should you wish a formal diagnosis.

Do you use essential oils?

Not on the skin although I do have a wee diffuser in my room.

I do make my own body butters and use them during treatment. I was shopping around looking for the best one, and decided to make my own instead! It’s full of all the good stuff like cocoa butter, shea butter and vitamin E.

I completed a couple of aromatherapy courses during lockdown, and I’m really enjoying the experience of adding essential oils to my wellbeing routines. My favourite mix at the moment is 2 drops of rosemary and 2 drops of spearmint into 10ml of a carrier oil. It has really helped me with my concentration.

Last edited on Aug 2024